Serving Eau Claire and the Surrounding Communities

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The Only Call You Need to Make

FAQs about our windshield replacements

Whether it's a small chip or a large crack, Auto Vision Center can help you repair or completely replace your windshield. Our experienced, friendly, and knowledgeable office staff and certified technicians will always provide you with fast and professional service.

Q. How long will it take to get the replacement glass for my vehicle?

A. We stock several hundred windshields for the most popular vehicles. What we don't have in stock, we can usually have the next day.


Q. Do I have to bring my vehicle to you?

A. It's your choice. We offer mobile service for most installations; although, if you prefer, you're welcome to leave your vehicle with us or wait for the repairs to be completed. There are some exceptions to mobile service for some of the more difficult installations and some of the specialty parts. During inclement weather, we offer pickup and delivery and can also drop you off if you elect to leave your vehicle.


Q. How long will my installation take?

A. Safe, reliable installations generally will take 1 – 1½ hours. If your windshield or backglass is replaced, your vehicle will then have to sit one hour from the time we actually set the glass until it's safe to drive. Plan on 2 – 2 ½ hours for total installation time.


Q. Do you use OEM (original equipment manufacturer) glass?

A. Most of the brands we install are original equipment for one manufacturer or another. PGW, Guardian, Carlite (Ford) Mopar (Chrysler), or Pilkington are all original equipment to multiple automotive manufacturers and are brands we primarily use.


Q. What type of guarantee do you offer on glass replacements?

A. Most of our installations are warrantied against stress breakage for 1 year from the date of installation and lifetime against leakage to the original purchaser. Exceptions to this would specifically be noted on your invoice for reasons such as structural defects in your vehicle or previous rust concerns.


Q. How long before I can wash my vehicle?

A. We recommend waiting 24 hours before washing your vehicle. Normal rain, however, is not an issue.

Hassle-free windshield replacements

Call us for a FREE ESTIMATE on your windshield repair or replacements.


Benefit from our NO LEAK GUARANTEE. AVC is a certified and fully insured company that has been serving the Chippewa Valley and surrounding areas for over 31 years.

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